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Audience Personas Done Usefully, Not Just for Show

·7 min read·GoScript Team /Research

Build from real people

A persona should be a blend of viewers you have actually seen. Pull details from comments, conversations, and your analytics. If you cannot point to a real person behind a detail, leave it out.

Starting from a template gets you a character with a name and a stock photo. Starting from viewers gets you a short description you can picture while you write.

Keep the count small

  • Two or three personas cover most channels well.
  • Each one should have a different reason for watching.
  • If two personas behave the same way, merge them.
  • Give each persona one sentence about what they want from you.

If two personas behave the same way, they are one persona wearing two names.

Give each persona a job

A persona earns its keep when it decides something. Let one persona own the beginner tutorials and another own the deep dives. When a topic comes up, you know which person it serves.

Write the persona's job next to its name. That short line turns a description into a rule you can follow at the topic stage.

Retire the ones that stop helping

Audiences change, and personas go stale. Review them twice a year and cut any that no longer match who shows up. Keeping a dead persona on the wall just adds clutter.

A living set of two or three is far more useful than a museum of eight. Fewer personas means each one stays sharp.

Key takeaways

  • Base every persona on viewers you have actually observed.
  • Keep two or three personas and merge any that overlap.
  • Assign each persona a clear job in your topic choices.
  • Retire personas that no longer match your audience.

Turn this into your next script.

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