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Writing CTA Button Microcopy That Moves the Click

·6 min read·GoScript Team /Design

CTA button microcopy decides the click more often than color ever will. Tell people what happens after they press, and the action stops feeling like a leap.

I once split the same page, same traffic, with nothing changed but the words on the button. The clearer label won by a margin that surprised me, and it was not close.

Say what happens next

'Submit' describes a form. 'Get my quote' describes the visitor's next state. The second one carries a small promise, and promises move people.

First person helps. 'Start my free trial' reads like the visitor talking, while 'Start your free trial' reads like you talking at them. The switch is tiny and the lift is real.

Keep the label short enough to scan in one glance. If it wraps to two lines on a phone, it is too long.

Lower the perceived cost

  • Name the time it takes, such as two minutes, so the visitor knows the size of the ask.
  • Say whether a card is required, because surprise card fields kill signups at the last step.
  • Echo the value in the label, so the button repeats the promise of the section above it.
  • Avoid vague verbs like submit and send when a concrete verb fits the action.

A button is a promise. The label is the fine print written large enough to trust.

Pair the label with a reason

A button earns more clicks when a short line nearby explains why the action is worth it. 'No credit card needed' under the button removes a specific fear at the exact moment it appears.

Keep that supporting line close, within a glance of the button. Reasons placed three paragraphs away arrive too late to help the decision in front of the visitor.

Key takeaways

  • Write the label in first person so it sounds like the visitor speaking.
  • State the time or cost of the action to shrink the perceived risk.
  • Support the button with a one-line reason placed right beside it.

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